PRIVACY
POLICY.

We collect information you provide directly to us when you place an order, create an account, or contact us. This includes your name, email address, postal address, phone number, and payment information. We may also collect information automatically when you visit our website, including IP address, browser type, and pages visited.

We use the information we collect to process your orders, communicate with you about your orders and account, send you marketing communications (where you have opted in), improve our products and services, and comply with legal obligations. We will never sell your personal data to third parties.

Your data is stored securely on servers located within the UK and European Economic Area. We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. You may request deletion of your data at any time by contacting us.

Our website uses cookies to improve your browsing experience, analyse site traffic, and personalise content. Essential cookies are required for the website to function. You may control non-essential cookies through your browser settings. By continuing to use our site, you consent to our use of cookies as described in this policy.

We may share your information with trusted third-party service providers who assist in operating our website and conducting our business — including payment processors, delivery carriers, and marketing platforms. These third parties are required to keep your information confidential and are prohibited from using it for any other purpose. We do not sell, trade, or transfer your personal data to third parties for their own marketing purposes.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at privacy@dropco.co.uk. You have the right to access, correct, or delete your personal data at any time. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data rights have been violated.